Shared team inbox
Multiple users read, manage, and reply from a single email address without sharing login credentials. Centralize support@ or sales@ and distribute work across the team.
shared inbox email to ticket
Shared inbox and email-to-ticket — reply from Votiq
A shared inbox (or team email) lets multiple people work from one address like support@ or sales@ — without sharing passwords or losing messages in personal Gmail. Votiq turns each incoming email into a ticket automatically. Tags define who owns the conversation: Sales, Development, Marketing, and more. Your team reads and replies in Votiq, so workload is visible and nothing sits unread in a private inbox.
Benefits
- Shared inbox for support@, sales@, and team addresses
- Email to ticket — every message tracked automatically
- Tags for Sales, Development, Marketing, and custom teams
- Reply to customers from Votiq — one conversation thread
- Assign teammates and distribute workload efficiently
- Tickets sit next to widget feedback, roadmap, and Kanban
Features
Email to ticket
Connect or forward your team email. Each customer message becomes a trackable ticket in Votiq — no copy-paste from Gmail or Outlook.
Tags & reply in Votiq
Tag tickets Sales, Development, Marketing, or your own categories. Answer customer email in Votiq with full thread history — your conversation medium, not a buried inbox.
Related solutions
feedback and ticket management
Feedback & Ticket Management
user feedback management
User Feedback Management
Also explore pricing, documentation, and the blog.
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